Exchanges and Returns

EXCHANGE

We will happily exchange merchandise that you are not completely satisfied with within 14 days of receipt. Contact us to make arrangements and obtain exchange authorization.

We can only accept returns and exchanges of merchandise that has not been washed, worn or used, with original tags still intact. There are no returns on merchandise that is purchased on sale or clearance or panties or fabric that retains scents - these items are final purchase. 

email: customerservice@organicboutique.org

Mail the merchandise with return authorization form to:

Organic Boutique

PO Box 906

Cannon Beach, Or  97110

  • Please be sure to obtain tracking info on your return package.
  • Items that are lost in the mail cannot be our responsibility.
  • Customer will assume the cost of shipping returns and exchanges. 
  • The original cost of shipping will not be refunded

 

RETURNS

If you are not completely satisfied with your merchandise, contact us within 14 days of receipt to obtain return authorization. 

We can only accept returns and exchanges of merchandise that has not been washed, worn or used, with original tags still intact. There are no returns on merchandise that is purchased on sale or clearance or panties or fabric that retains scents - these items are final purchase. 

email: customerservice@organicboutique.org

Mail the merchandise with return authorization form to:

Organic Boutique

PO Box 906

Cannon Beach, Or  97110

  • Please be sure to obtain tracking info on your return package.
  • Items that are lost in the mail cannot be our responsibility.
  • Customer will assume the cost of shipping returns and exchanges.
  • The original cost of shipping will not be refunded
  • Returns may take 1-2 days to process
  • Refunds will be credited back to the original form of payment

 

DAMAGED

If you receive a package that is damaged, please take photographs of the shipping box and the damaged item. Contact us immediately (but no later than 7 days) and we will make arrangements to replace that item.

email: customerservice@organicboutique.org